Welcome to Helios Export! These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these terms.
General Information
This website is operated by Helios Export.
Throughout the site, the terms “we”, “us” and “our” refer to Helios Export.
Our store offers handmade, fashion, and fine jewelry for personal use and gifting purposes.
Eligibility
By using this website, you represent that you are at least the age of majority in your jurisdiction, or that you have given us your consent to allow any of your minor dependents to use this site.
Products and Services
All products are subject to availability.
We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
Product descriptions and prices are subject to change without notice.
Pricing and Payment
All prices are listed in INR (₹) unless otherwise specified.
We accept secure payment methods including credit cards, debit cards, UPI, and net banking.
Payment must be completed before order confirmation and dispatch
Shipping and Delivery
Orders are typically processed within 2–3 business days.
Shipping times vary by location and method selected at checkout.
We are not responsible for delays caused by third-party shipping providers.
Returns and Refunds
We accept returns within 7–14 days of delivery.
Items must be unused, in original packaging, and accompanied by proof of purchase.
Personalized or custom-made items are non-returnable.
Refunds will be processed to the original payment method.
Product Care
Jewelry should be stored in a cool, dry place.
Avoid direct contact with water, perfumes, and chemicals.
Damage caused by misuse or improper care is not covered under warranty.
Intellectual Property
All content on this website including images, product designs, text, and logos is the property of Helios Export and may not be copied or used without permission.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Governing Law
These terms shall be governed by and interpreted in accordance with the laws of India.
Changes to Terms
We reserve the right to update or change these terms at any time. Continued use of our website following changes indicates your acceptance of the new terms.